Socitm delegation to showcase UK local public service redesign to international audience

13-03-2018 - Labels: Uncategorized - Comments: 0

A delegation from Socitm, the body representing IT and digital professionals across the public sector, is heading to Australia to showcase innovation in UK local government.

The high-level delegation, which comprises Socitm president Geoff Connell, vice president Nicola Graham, and Martin Ferguson, director of policy and research, will attend the MAV Technology Annual Conference in Geelong, Australia, from 18 to 21 March.

More than 300 local government stakeholders from across Australia and around the world will attend the three-day event to discuss current technology trends, the digital maturity of councils, their challenges, the requirements of their communities and how to meet them.

Martin Ferguson will address the conference on how local government is using technology and digital tools to redesign its approach to delivering services that are targeted towards achieving better outcomes.

Geoff Connell will be exploring the role of place-based digital infrastructure in changing service delivery models and considering ways that councils can help communities to help themselves, while Nicola Graham will present aspects of the  transformational work underway in Scotland, particularly through their shared Local Government Digital Programme.

The Socitm delegation will be joined by other members of the Linked Organisation of Local Authority ICT Societies (LOLA) including Belgium, Canada, the Netherlands, New Zealand, Sweden and the US.

Each of the LOLA professional associations has been invited to nominate a project to represent their country at the International Awards for Excellence, which will be presented at the conference.

Socitm has nominated the Northern Ireland Civil Service (NICS) Digital Transformation Service for the prestigious award. The Digital Transformation Service has used a Digital Transactional Toolkit (DTT) to implement more than 20 digital public services rapidly and cost effectively, saving £1.7 million and increasing the ability of the public to interact with Northern Ireland’s government online.

Speaking ahead of his address, Martin said: “I’m delighted to have the opportunity to showcase examples of digital transformation in local, UK place-based public services to an international audience.

“Events like this are perfect to share knowledge, build contacts, adapt successful solutions pioneered elsewhere and expand the resources available to all our members.”

For more information about Socitm’s international work, please visit

Identity & Access Management conference Belgium 2017

09-10-2017 - Labels: Conference - Comments: 0

Today’s reality shows that controlling access is a cornerstone for any organization, be it from a business or compliance perspective. E-commerce, e-business, e-government would all be impossible without knowing who is accessing your services. Topics like data and privacy protection are impossible without proper control of access up to a level of “need to know”.  Therefore the topic access control is basically in every relevant security best practice or standard.

Looking forward to the upcoming European Trust Regulation it will change the game towards reliable and trustworthy e-Identities and cross-border authentication. Organizations start to understand that IAM and/or e-Identity are so vital that they have a chief IAM- or e-Identity-officer.

 Good IAM solutions are key to stay in control, but do we fully understand IAM and has your organization a mature IAM-strategy?  And what to do with the technical and architectural challenges of combining new technologies and old technologies in a user-friendly way.

 Every day we are warned that simple passwords are no longer enough and strong authentication is a must… we get specific questions about privileged user access and compliance monitoring….

And just when you thought you tackled it there comes a new challenge called the “cloud”…. 


IAM – the core of any IT-platform

Controlling access is a cornerstone for any organization, be it from a business or compliance perspective. Indeed ecommerce, ebusiness, egovernment are all impossible without knowing who the person is who is accessing your services. Indeed topics like data & privacy protection are impossible without proper control of access up to a level of “need to know”.  It is for a reason that the topic 'access control' is basicly in every relevant security best practice or standard. Access control is a key topic in ISO2700x, in NIST, in PCI, etc, etc.  With the coming of the European Trust Regulation we are even upping the game towards reliable/trustworthy eIdenties and cross-border authentication. Some organizations consider IAM and/or eIdentity so vital that they even have a chief IAM- or eIdentity-officer.

The question is whether we already understand IAM fully and whether your organization has a full and mature IAM-strategy?  Furthermore there is the technical / architectural challenge of combining new technologies and old technologies.  At the same time people want to have user-friendly and convenient solutions and we get warned every day that simple passwords are no longer enough and strong authentication is a must.  As if this is not enough, we get specific questions in the area of privileged user access and compliance monitoring…. And just when you thought you tackled it there comes a new challenge called the cloud…. And you need to start wondering what privileged user access and compliance management mean in the cloud.

This year’s core subjects

  • Authentication-strategies and -solutions
  • Authorisation management (RBAC vs ABAC)
  • Web- and APII-Authorisation enforcement
  • Priviliged Access Management
  • Federation strategies and solutions
  • Cloud Access Security Bokers
  • Logging and Audit Trailing
  • Compliance management & monitoring

Target group

The congress focuses on a senior level audience of end users (senior managers and specialists) who want to stay up to date on relevant trends and developments and know the importance of ongoing investment in IAM solutions.

  • CIO’s
  • CTO’s
  • ICT-managers
  • security officers
  • security managers
  • program/project managers
  • IT-architects 


Why should you attend?

  • Why should I attend as CIO:  eIdentity and access control are the foundation of your IT-landscape.  Access by employees, partners,  customer is vital. So keeping up-to-date on the latest trends in the area is also vital.
  • Why should I attend as CISO: GDPR is just one of the topics which require solid access control throughout your organisation’s landscape. The solutions at hand / the key trends are vital to be aware of.
  • Why should I attend as IT-architect:  as an IT architect you need to embed eIdentity, eAuthentication and access controls into your organisation’s IT-landscape. You can only do this with a thorough understanding of the technologies/solutions and the related trends.
  • Why should I attend as auditors/program manager:  understanding what is possible in this area and how it can be used in projects, in the area of compliance is key for you. Hence it is highly recommended to get a direct view on what is happening in this area…


More info:

2017 LOLA – International Excellence In Municipal IT Award – Nomination Criteria

06-04-2017 - Labels: Uncategorized - Comments: 0

Each year, awards are presented at the LOLA Annual Conference.  An awards panel selects the recipients based on submitted nomination forms.

The deadline for submissions is April 11, 2017.  The award will be presented on June 5, 2017 during the annual banquet at the MISA Annual Conference and Trade Show in Windsor, ON.

To aid in the evaluation process please use this document as your submission template.  Submissions will be accepted in a Word.doc/docx format with supporting information supplied separately in a PowerPoint or Adobe Acrobat (.pdf) format.

Members are invited to submit their nominations by email using ‘MISA 2017 Awards’ in the subject line to the Executive Director at for the following award categories:

LOLA – International Excellence In Municipal IT Award is for both a municipality and one or more individuals within the municipality who have successfully undertaken a significant initiative or set a new standard that other municipalities may follow. Additional criteria for an award in this category include:

•            Furtherance of a municipality’s strategic objectives using information technology;
•            Demonstrated improvement in service delivery to clients, citizens or businesses;
•            High level of collaboration between IT and other City departments as shown for example in a joint submission between IT and client business unit.

Submissions can be previous winners in your associations awards program or be new submissions.  Award will be accepted by the LOLA representatives from your association that are present at the conference as winners will not be announced in advance.

Below you will find a nomination form to be used as a guideline.  Submit the amount of information you feel is necessary to tell the story, these criteria are only to help you with ideas on what you may want to include. 


Evaluation Form

GMIS Members Attend LOLA Conference

12-01-2017 - Labels: News - Comments: 0

Each year GMIS International continues to foster its International partnerships in LOLA, the Linked Organizations of Local Authorities by attending the International LOLA conference, this year sponsored by our friends in the UK through SOCITM. 

This year’s conference was attended by three GMIS Members. Justin Heyman, GMIS International President, Jessica Middleton, Alabama GMIS, and me. This year’s meeting was quite busy, and very productive returning a great deal of value to GMIS International members. 

During the LOLA meetings we were able to hear updates from all our sister organizations, with much synergy around data collection, security, accreditation and measurement efforts being sponsored by each association. Several were undergoing web site updates and redesigns, and several were insourcing management of their organizations while others were going through outsourcing efforts. 

Eddy Van der Stock announced that LOLA has been awarded 80,000 Euros from the European Union to fund a training program focused on Open Data for the Public Sector, with materials due in May 2017 (waiting on Greece). This project will provide expanded benefit to GMIS International Members in free training as the program is developed. 

LOLA also discussed promoting a web site platform based on Ruby on Rails, which would become a hosting solution and platform for members to utilize for web hosting needs. Examples can be seen at 

ALGIM, our sister association in New Zealand presented the ALGIM Linked Toolkit - which is a data integration platform which may be made available to other LOLA members as the product matures. 

Our friends from KOMMITS (Sweden) brought forward news that they had met with members of IAIS which is our equivalent organization in Japan! LOLA member voted to extend an invitation to IAIS to join our community, and would grow LOLA to nine member countries!! 

LOLA will also be rolling out an International Awards Program where member associations would feed annual awards into LOLA for consideration for the International LOLA awards. This is expected to debut during the LOLA conference hosted in Windsor, Canada during the MISA conference next June. For any GMIS members who may be interested in attending the MISA / LOLA conference please let me know and will be happy to provide additional information. 

The 2018 LOLA conference will be hosted by MAV (Municipal Association of Victoria, Australia), date to be announced, with the 2019 conference in Sweden. 

The LOLA website is about to get a refresh to include the following:

  • Some practical way to get updates throughout the year.
  • Updates from Each organization throughout the year.
  • Login for the web sites – Everyone puts in data – Eddy sends out login to everyone.
  • RSS Feeds from each organization web site (Language translated).
  • SEO – and website re-design possibility.

A list of presentations from the conference can be found at: As always it was a pleasure representing GMIS International during the annual LOLA conference, strengthening bonds, and expanding the resources available to all our members.

Clark Rainer
GMIS International Director

Learn more about Open Data with the ODEdu project

19-10-2016 - Labels: News and Projects - Comments: 1

Public sector workers worldwide are facing new and sometimes opposing expectations when it comes to Open Data. Despite efforts to streamline Open Data policies, it often remains unclear when data can truly be considered open, how to deal with technical and legal issues, etc. 

LOLA is strongly  committed to helping the public sector to develop digital skills, including those required to build a successful Open Data strategy. Therefore, LOLA is launching the ODEdu project. This project will provide a unique training programme for civil servants, business leaders and academics alike. Starting in 2017, LOLA Members will have access to the most advanced problem-bases-learning materials to date, developed by 7 experts from 5 European countries, all leaders in the field of Open Data and education.

To find out more about the project consult the project's website. If you are interested to subscribe to an Open Data training, contact your local LOLA member or get in touch via

Socitm - blockchains

10-10-2016 - Labels: News - Comments: 0

Have you heard of a ‘blockchain’? It is the powerful enabling technology behind Bitcoin, a cryptocurrency that enjoys a less than enviable reputation. But that does not mean we shouldn’t take blockchains seriously. On the contrary, it has big implications for the authority and reach of government and for others who make a living by being an authoritative intermediary to transactions. The opportunities for those who are envisaging new digitally-enabled policies, policy instruments and public services operating models just got enormously bigger.

Blockchain technology is a step in the evolution of the digital information economy. It could be enormously disruptive to many existing public and private sector business models and greatly encourage innovation. As did the internet, the World Wide Web and free/open source software, blockchains bring a potential shift in power away from historic control centres and out towards services users. That matters.

So what to do? For now, Socitm members should watch this space: look and learn, maybe experiment a little. It’s early days, but things move quickly. It may not be long before it is appropriate to include blockchain concepts and technologies in existing service redesign exercises or, more likely, in wholesale new policy instrument design.

More information?

Socitm Insight Programme

Andy Hopkirk  Tel: 01604 709456  E-mail:

E-government in Support of Sustainable Development

02-09-2016 - Labels: News - Comments: 0

The United Nations E-Government Survey presents a systematic assessment of the use and potential of information and communication technologies to transform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in the 193 Member States of the United Nations, and at all levels of development.

The 2016 E-Government Survey is issued at the moment when countries are launching the implementation of the 2030 Agenda for Sustainable Development.  It provides new evidence and new analysis to reflect on the potential of e-government to support the implementation of the Agenda and the 17 Sustainable Development Goals (SDGs) that are at its core. The 2030 Agenda itself recognized that “the spread of information and communications technology and global interconnectedness has great potential to accelerate human progress, to bridge the digital divide and to develop knowledge societies, as does scientific and technological innovation across areas as diverse as medicine and energy” (United Nations, 2015, paragraph 15).
The General Assembly has recognized on several occasions the role of information and communications technology in promoting sustainable development and supporting public policies and service delivery.1 It has underscored that ICT have enabled breakthroughs “in Government and the provision of public services, education, healthcare and employment, as well as in business, agriculture and science, with greater numbers of people having access to services and data that might previously been out of reach or unaffordable” (United Nations, 2015c, para 16). The General Assembly has also specifically affirmed the “potential of e-government in promoting transparency, accountability, efficiency and citizen engagement in public service delivery” (United Nations 2015b).  Resolutions adopted earlier by the General Assembly also provided the basis for the Survey. 

(Source: United Nations)

Socitm president launches women's network

25-09-2015 - Labels: News - Comments: 0

Socitm, the representative body for public ICT professionals has launched a new online network to help raise the profile of women in the sector.
The new network, Socitm Women in IT, hosted on the Knowledge Hub platform, is being unveiled at an event today, which will hear from a range of prominent female speakers in ICT.
It is aimed at increasing the visibility of women in public sector digital posts and provides a forum for discussion and support.

Socitm president Nadira Hussein has initiated the network, after making increasing the visibility of women in the profession a key plank of her year at the helm of the organisation.

Hussein, who is One Oracle programme manager at oneSource, the shared service created by London boroughs of Newham and Havering, told PublicTechnology: “Workforce representation and involvement are predominant within the ICTsector. Some of the challenges we face include retaining women, as well as longer term issues including the recruitment process and promoting women into senior roles.”

The network, which already has 33 members, would be open to both public and private sector members, but will focus on addressing issues relevant to the public sector. It will also be open to ICT staff from outside the UK to address global issues, she said.

Hussein said: “The ICT sector felt a bit like a boys club when I joined, and it has been a personal mission to change that.”

Research published last month by BCS, the Chartered Institute for IT and the Tech Partnership, found that just one in ten ICT directors are women and that only 17% of the 1.18m ICT specialists working in the UK in 2014 were women - compared with a figure of 47% for the workforce as a whole.

Hussein said the shape of the network would be shaped by members, and that she would be looking for volunteers to act as a steering committee.

In addition, she has also commissioned a piece of research to examine the scale and make-up of the female workforce within public sector ICT departments.

Separately, said she was working on plans for a leadership programme specifically aimed at women and devising a work experience scheme to give teenagers a taste of the industry.

Speakers at today’s launch event include Chi Onwurah, the new shadow minister for the digital economy, Zena Cooke corporate director of resources at the London Borough of Tower Hamlets, Jackie Hudson, transition director for the Shared ICT Service of the tri-borough partnership of Kensington and Chelsea, Hammersmith and Fulham and Westminster councils, and Christine Peacock, assistant director for corporate ICT at the London Borough of Hackney.

You can visit and join the Socitm Women in IT network at

European project OpenTransportNet needs your help

18-09-2015 - Labels: News - Comments: 0

After Citadel on the Move our friends form Corve are now leading a new project around open data and transport - OpenTransportNet

OpenTransportNet is an EU funded project and currently in development phase.

It's designed to revolutionise the way transport related services are created across Europe.  By bringing together open geo-spatial data within City Data Hubs and enabling it to be viewed in new easy to understand ways, OpenTransportNet will enable:

- Anyone to have fun with data, by viewing data mash-up's in maps and graphs and be able to use and embed these maps in their own websites

- Public Sector users to gain insights from linking and visualising different data sets and be able to make better public service decisions based on the findings

- Businesses and entrepreneurs to use the data to enhance existing services and build new transport-related services

- The wider open community to benefit from the project outputs and findings to advance geospatial data standards such as INSPIRE

You can find more info on the website

As part of the project we have developed a short 5 minute questionnaire (available in 3 languages) to survey transport managers about their use of geospatial information and I kindly ask either yourself or - if not relevant to you - one of your colleagues to complete. We are also in need of transport contacts in municipalities and any contact you can share would be very much appreciated.

20 eGovernment solutions free of charge

17-09-2015 - Labels: News - Comments: 0

The ISA programme of the European Commission has recently published more than 20 eGovernment solutions for public administrations.

The solutions are available free of charge, and many of them are open source. They can be implemented by any interested Public administration at European, national, regional or even local level. Further solutions will become available soon.
They cover areas such as

• semantic standards,
• e-invoicing,
• secure e-document exchange,
the design of interoperable IT architecture, and
• a secure machine translation service, covering all official EU languages.

In addition to developing own solutions, the ISA programme also promotes the re-use of solutions that are already successfully operational in administrations across Europe. This is done through its collaborative platform joinup.

The ISA programme supports interoperability, sharing and re-use between public administrations in Europe.